Hours: Monday - Friday 8AM-3:30PM

PRIVACY POLICY

The following is the privacy policy for the AmericanCoffeeServices.com web site. In this policy, we describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about you. If you have questions about this policy, please feel free to contact us at:

American Coffee Services P.O. Box 603120 Cleveland, OH 44103-0120 (216)391-4004

Personal Information

When simply viewing our site no personal information is collected. When you purchase something on our site, we collect personal information from you including your name, company name, address, telephone number, and the email address to use for order processing. This personal information is collected on web pages using secure 128 bit SSL encryption technology to prevent any third party from intercepting the information. Be assured that we will not share your personal information with other companies except those who are involved with fulfilling or shipping your order. In addition, if you Opt-in to our email newsletter we may use your email address to send you information regarding occasional offers and product promotions. At any time you may opt-out of this by clicking on the unsubscribe link located at the bottom of each newsletter.

Cookies

While shopping through our catalog pages we use cookies to maintain a session ID and keep track of which items you have placed in your shopping cart. Anonymous information will be gathered in our computer log files. We use this information to administer our site and learn, for example, which areas of our site are the most popular, keywords that are used to find our site, search engines used to find our site. We may use this information to analyze product trends. This analysis helps us improve the quality of our web site and products offered.

Google Analytics

We use Google Analytics code to monitor the pages of our web site for the purpose of reporting web traffic, statistics, advertisement 'click throughs', and/or other activities on our site. This information is depersonalized and is displayed as numbers and contains no personal information. Google may use cookies and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. For more information about Googles privacy policies visit: https://policies.google.com/privacy

Google Adwords and Google Remarketing

We use Google Adwords conversion tracking to determine how to best target our advertising budget and see which keywords lead to customers placing an order. Google Remarketing / Display Advertising is used to show individualised advertisments on websites that collaborate with Google. You can opt-out of Google Display Advertising and customize the Google Display Network ads by visiting the Google My Ads Center Settings page: www.google.com/settings/ads.

Google Signals

We use Google Signals which collects visitor information via cookies and identifiers from users who are signed in to Google and have given consent to use this information for ad personalization. This information is used to provide anonymous insight including cross-device reporting, cross-device remarketing, and cross-device conversion export to Google Ads. This data may include search history, end user location, sites that partner with Google and Youtube history. Vistors may opt-out by visiting https://tools.google.com/dlpage/gaoptout/. Google has created a browser add-on to provide website visitors the ability to prevent their data from being used by Google Analytics.

Accessing your information

Customers who have created an account may access their contact information by logging in to their account in order to correct discrepancies and update records with new address information.

Updates to this policy

As our Web site evolves over time or our data handling policies change, we will update this privacy policy.